Can you prove your employees are competent?

Nissan Suspends Japanese Car Production For Two Weeks

Unauthorized inspectors were used to certify cars made for the Japanese market

https://www.nytimes.com/2017/10/19/business/nissan-japan-suspends-production.html

Japan’s second-largest automaker, Nissan Motors has suspended production in all 6 of its Japanese factories after it was discovered that uncertified technicians had conducted vehicle inspections without the required credentials to certify the cars. This comes only weeks after Nissan issued a recall for all vehicles sold in the market over the past three years.

Nissan’s shares ...

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BlogPost

The CEO’s Guide to Competing Through HR

This is a great article, written by Frank Bafaro, Diana Ellsworth, and Neel Gandhi of McKinsey & Company (July 2017).

https://www.mckinsey.com/business-functions/organization/our-insights/the-ceos-guide-to-competing-through-hr

It talks about the benefits of HR stepping out of its traditional silo and taking on a strategic role, using talent to drive value. HR should be a driver of strategy and deploy talent in support of it. They can do this by utilizing new technological tools which unleash the power of data analytics.

But to use data analytics, there needs ...

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The Value of Measuring, Managing, and Accelerating Adoption

In today’s business, the value a project delivers, rarely equals what was originally estimated. One of the greatest causes of this is the “people” not readily adopting the needed changes brought on by a project. If an organization truly wants to ensure they are able to obtain the expected return on their investment, it only makes sense to monitor and measure adoption of the intended solution.

“Inspect what you expect”

If you expect full adoption, then measure it!

Boxley Group has successfully ...

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The U.K. Hazardous Installations Directorate (HID), recognized as having some of the world’s most stringent competency assurance requirements, deems one of the largest North Sea operators “Near Exemplary”, using CompetencyIQ®…

Press Release

Cybersecurity and Organizational Change Management: Communication

Cybersecurity efforts to protect a business from internal/external cyber threats and safeguard critical information assets often focus only on the technology solutions, neglecting the cultural, interpersonal, social, and overall Organizational Change Management (OCM) challenges. When not taken into consideration, these non-technical elements can create unanticipated vulnerabilities that become tangible risks to the organization.

Developing and implementing a robust Cybersecurity Program is not solely an “IT project.” It is a multi-disciplinary and complex task that needs focus and attention at all levels ...

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Veterans in Business!

The competition for talent is fierce. We work with companies that require personnel who have proven track records of strong leadership, project execution, and world-class performance. Based on our experience with veterans as well as my own time in the US Air Force as an F-15 Mission Commander, we confidently recommend to companies that they include veterans as a component of their talent strategy. Today’s modern military equips soldiers with skills that, in many cases, are directly transferrable to your business. ...

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AdopTrack

The old saying; “You get what you measure” is tried and true. If an organization truly wants to ensure the expected return on their investment is obtained, it makes sense to monitor and measure the most critical driver of value realization. AdopTrack® is a system to measure adoption and quantify the value adoption contributes to the success of business projects. Boxley Group has successfully developed a simple, yet powerful, system called AdopTrack®, which measures adoption, ties adoption back to benefit ...

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Competency Management Essential to Quality Talent Management

Competencies are the conduit between business strategy and execution. Boxley Group’s CompetencyIQ is utilized throughout the enterprise to support and improve business processes and the quality of decisions.  The business advantages of a robust competency management system include; improved job performance, better identification of training requirements, better results from recruiting, and easier succession planning. These advantages depend on competency profiles being detailed enough to highlight the unique qualities required for a particular position. At the same time, the data is ...

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Shortcomings of Compliance Training in Life Science

The life science industry is known for effectively capturing and managing training records to meet internal and external compliance requirements. Employees typically train on procedures by reading an SOP (standard operating procedure) and then sign and date an electronic or paper record to establish completion of training. The volume of SOP’s that an employee trains on is a function of the role and often associated with proximity to product touch.

However, competency is more than compliance. A typical shortcoming in these ...

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