Competency Assessments and Audits

Every job requires a specific set of knowledge, skills, abilities, and attitude to be top performing and these differ depending on the type and complexity of the activity. Competency management aligns people capabilities with your business strategy.

Unverifiable competencies of individuals and teams mask inefficiencies at best, and at worst expose organizations to substantial risks (particularly those operating in high hazard environments). Competency assessments and audits provide clear visibility into the skills and knowledge of individuals and teams, verifying critical competency gaps that need to be addressed. Isolating skill gaps reduces training cost and accelerates employee development. With verifiable and quantifiable competencies, your organization will increase productivity and profitability, while mitigating operational risks.

How We Are Different:

By utilizing Boxley Group to conduct comprehensive organizational competency assessments / audits, personal judgment and subjectivity are minimized, creating a more positive work environment and a stronger relationship between employee and employer. Boxley Group competency assessments focus on how well the employee is performing the required job skills in relation to specified performance standards. Our comprehensive competency assessments support:

  • Proprietary solutions and tools to assess and track competencies
  • Ongoing employee performance coaching
  • Acknowledgement of satisfactory and exemplary performance
  • Targeting performance deficits
  • Highlighting skills which require additional training or practice
  • Benchmarking of employee performance across organization norms
  • Defining overall competence within your organization

How We Do It:

Boxley Group’s all-inclusive competency assessment / audit system includes an organizational and competency evaluation and consist of the following:

  • Review of documentation, including; system policies and procedures in relation to the hiring and placement (recruitment), competency, and training of personnel
  • Verification that all policies and procedures relating to staff competency assurance are in place and followed properly
  • Review of the current training program for all key positions, verification of overall compliance to the program, identification of gaps, and provide recommendations
  • Assess competence level of employees regarding operations, HSE procedures, familiarity with appropriate systems, specific controls and Emergency Response capabilities. Competency Assessments focus on the following key elements:
    • Qualifications
    • Training
    • Certificates
    • Experience
    • Quality and Operations
    • Health, Safety, and Environment
    • Maintenance and Asset Management
    • Communication and Leadership
    • Knowledge of English (working language speaking and understanding status)
    • Moral of personnel
      – Review and assess HSE integration into major activities and operations
      – Competencies for each position are based upon:

      • Legal or statutory requirements (certification)
      • Qualifications necessary
      • Minimum experience requirements
      • Technical and soft skill level requirements
      • Documentation requirements

  • After a full review and engagement we score and document results. We can use any competency management solution including CompetencyIQ or other client preferred data capture methods. For this we:
    • Establish a qualitative score based on selected areas
    • Establish a competency rating based on pre-defined criteria
        • Example:
      • Fully Competent
      • Well Established Competency
      • Established Competency
      • Developing Competency
      • Competency not verified