Finding Your Informational “Needle in a Haystack”
Organizations typically have difficulty finding and trusting their unstructured information (information not stored in relational database). The information tends to be scattered across the organization in various physical files, or electronically on shared storage drives, and there are many different versions of the same document. Information retrieved by workers is not always trusted to represent the most recent version.
Boxley Group and Genesis RTS worked together to develop KNOW, an innovative, user-friendly solution to solve these business challenges. KNOW is a single information repository built on three integrated Systems of Record – structured, unstructured, and geospatial systems – to ensure all data is easily accessible and can be trusted.
KNOW fully integrates a core set of knowledge management tools directly into employee workflows, avoiding navigation to other systems. Information is made accessible through a single click. Additionally, discussion forums and the archived conversations live on the same page as the critical accompanying documents, and all other required information is displayed in one area.